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eldriddon's avatar
2 years ago
Solved

EA play subscription (xbox) not showing in EA app

I purchased an EA Play subscription via the Xbox platform. but it is not active in the EA play APP. Is this the same subscription or should I buy another one?

  • @eldriddon There are a few subscriptions for EA Play.

    It is possible that the wrong one was purchased. Game Pass on PC or Ultimate Game Pass includes it. However, if you purchased a Game Pass for a console (not a PC) You cannot play on a PC as it is a console subscription.

    You can read the different versions of our EA Play article.

    Cheers!

1 Reply

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @eldriddon There are a few subscriptions for EA Play.

    It is possible that the wrong one was purchased. Game Pass on PC or Ultimate Game Pass includes it. However, if you purchased a Game Pass for a console (not a PC) You cannot play on a PC as it is a console subscription.

    You can read the different versions of our EA Play article.

    Cheers!

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