Forum Discussion

LoLoSMks's avatar
3 years ago

Experiencing Lengthy Update Times for Apex Legends on EA Play

Hello fellow gamers,

I wanted to share my experience with Apex Legends on EA Play and seek some guidance regarding an issue I've been encountering. Specifically, I have been facing prolonged update times whenever I attempt to update the game.

As an avid Apex Legends player, I eagerly anticipate each update to explore new content and enjoy the latest features. However, the update process has been quite time-consuming lately, significantly impacting my overall gaming experience. I understand that updates are necessary for maintaining the game's performance and introducing exciting changes, but the extensive time it takes for these updates to install has become a concern.

I'm curious to know if any of you have encountered similar issues with Apex Legends or other games on EA Play. If so, how did you address or mitigate this problem? I would greatly appreciate any advice, tips, or potential solutions that you can provide.

Additionally, I would like to reach out to the EA Play support team for assistance. Could someone kindly guide me on the appropriate channels or methods to get in touch with EA Play's support staff? Any information regarding their response time or known solutions to this issue would be highly appreciated.

Let's foster a supportive community where we can discuss common challenges and find resolutions together. I believe by sharing our experiences, we can contribute to enhancing the overall gaming experience for everyone.

Thank you in advance for your valuable insights and assistance!

1 Reply

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey @LoLoSMks for issues with slow downloads speeds can you try the following steps please:

    • Disable all background programs on your system (including Steam). You can also do this with a clean boot
    • Temporarily disconnect all other devices that you don't need from your network
    • Use a wired connection
    • Make sure the EA appis accepted in your anti-virus and firewall

    Darko

About EA Play

Discuss the EA Play subscription for PC and console in this community forum, read guides, and get help with your issues.3,416 PostsLatest Activity: 4 hours ago