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slammed91sedan's avatar
slammed91sedan
4 years ago

Have Xbox Game Pass Ultimate and I cannot redeem EA Play Rewards

Like the title says, I have Xbox Game Pass Ultimate & this garbage website thinks I don’t have EA Play and wants me to sign up for it, even though on my Xbox right now under settings it shows that I’...
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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
4 years ago
Hey @slammed91sedan,

Welcome.

I am not exactly sure where this is about and what game this is about since that isn't mentioned in the original post.

If you have Xbox Game Pass Ultimate, you first have to claim the EA Play in order to make use of it's benefits. On this page there is a step by step guide on how to do so: https://help.ea.com/en/help/ea-play/ea-play-and-xbox-game-pass/.

Hope this helps.

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