Forum Discussion

2 years ago

I already subcribe to xbox game pass but cant use ea play

i have already check if those account have been linked together or not and it does. But why in ea client, it said still said that i have to join ea play to play games that are in ea play catagory. Pl...

EA_Darko

Community Manager

2 years ago

Hey @XGoldKF it's most likely the case that you have multiple EA accounts and are logged into a secondary account. The best thing to do is log out of your Origin account and then on the sign-in page hit forgot password and enter any email accounts that you may have. If there is an account linked to that email then you will receive an email prompting you to reset your password.

Darko