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Amirrezamohsen1's avatar
Amirrezamohsen1
12 months ago

I bought ea play but it doesn't appear in my subscription menu in my ps5

Hello people, 

I bought ea play few days ago for 0.99 dollars, anyway I wanted to cancel it but when I went to my subscription menu I eaplay wasn't there, and I can still play all the trials, can anyone tell me what could the issue be??? Cause I can't cancel it as it's not there on my subscription menu

console

2 Replies

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    11 months ago

    Hi @Amirrezamohsen13,

    Since you made the purchase through the PSN Store, please contact PlayStation support so they can assist you with your subscription.

    Thanks, 

  • datank343's avatar
    datank343
    Newcomer
    7 months ago

    Hello, i made a subscription 3 days ago on the website and i connect it to ps5 but still not showing my subscription? Thank you

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