Forum Discussion

Dezbryantfan88's avatar
Dezbryantfan88
New Novice
5 years ago
Solved

I cannot purchase an ea play subscription on my ps5

Everytime  I've tried it just doesn't not work and says an unidentified  error  occurred please try again  in a few moments this has been a problem for months now 
console
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
4 years ago

@100pVRX 

Hey there. Question for you, have you tried reaching out to PlayStation Support to see if there is anything on the PSN account preventing you from purchasing it? Although EA Play is our service, the transaction itself goes through the PlayStation account through PlayStation's marketplace. 

v2g2m4dddgjy's avatar
v2g2m4dddgjy
3 years ago

Hey y'all i found a workaround! Load up the PSN credits and additionally add a MasterCard card to the wallet. This seemed to work for adding the EA Play subscription to a PS5. Not sure if it's payment rails related or whatnot, but figured I'd give folks some guidance on what worked for me. 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Going to lock this as it is quite old @v2g2m4dddgjy but thanks for sharing your solution.


    Darko 

About EA Play

Discuss the EA Play subscription for PC and console in this community forum, read guides, and get help with your issues.3,403 PostsLatest Activity: 2 hours ago