Forum Discussion

2 years ago

I have been charged to my paypal account

I have been charged to my paypal account by you even though I have xbox game pass. This is also registered on my page on ea.com. I have been wrongly charged by you for 2 years. According to your info...

EA_Solaire

Community Manager

2 years ago

Hi there @Blaimer_KE

If you have multiple memberships and you're looking to get one of those cancelled, you can contact the live support team for more help on this- they can also review your billing information to check your refund eligibility for this membership.

Please contact live support for more assistance on your membership by submitting a help request here.