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a4b557bb0b198f1's avatar
a4b557bb0b198f1
2 years ago

I have xbox game pass but my ea account doesn't let me install any ea game.

I have gamepass. I have my account linked. But whenever i install a game it redirects me to to the game's page and ask me to pay for it even thought I already own gamepass. What do I do now? really d...
console
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 years ago

Hi @a4b557bb0b198f14 

It sounds like you may be logging into the wrong EA account- you need to login on the EA app with the same EA account that your gamertag is currently linked with. You can verify if you're logging in correctly by checking the Connections tab on your EA account- if you do not see your gamertag listed there, that means you're logging in with the wrong EA account details. 

SBGMessiah's avatar
SBGMessiah
Seasoned Newcomer
22 days ago

I did all that and it still won’t let me install it say i need to buy ea play but it comes with game pass

  • alecj1114's avatar
    alecj1114
    Seasoned Newcomer
    19 days ago

    Same problem here, did you happen to figure it out? Absolute waste of money so far. 

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