Forum Discussion

4 years ago

Solved

I'd like to request a refund for EA PLAY PRO.

I enjoyed playing the game I wanted for a month, and I don't need it anymore.

However, it was charged until next month because I omitted the cancellation of the subscription, and I paid the amount because it was my mistake.

But I have no intention of paying this month.
Please refund the claim for September 4th.

EA_Barry
4 years ago
@aaaa_aaac241

EA Play for PC memberships are not refundable. There are some exceptions to this that allow us to offer refunds under certain circumstances.

To find out more, get in touch with us.

If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

2 Replies

EA_Barry
Community Manager
4 years ago
@aaaa_aaac241

EA Play for PC memberships are not refundable. There are some exceptions to this that allow us to offer refunds under certain circumstances.

To find out more, get in touch with us.

If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.
ady86
4 years ago
obviously, you do not accept refunds per subscription (calculate the difference between the days used and the rest of the refund)
this is normal and correct!
but he doesn't agree with EA and makes fun of users through the beta games released in the form of the final version ... all you have to do is lose customers!
I know, he won't care. you have your fans who support you to the death ... without them you would go bankrupt what bad games you bring and what you promise!

ps: we users are to blame for accepting unfinished games!

curious if you accept this message 🙂)

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