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Deseox's avatar
9 months ago
Solved

Linked Xbox to EA - Get to work doesn't show

Hi!

I have xbox gamepass and I linked my account to EA. 
Sometimes Get to work, shows up when I'm playing the sims 4, other times (like today) the game says I don't own it.

It's not in my add-ons list, what can I do? 

eta; I already tried restarting my pc as well as repairing the sims. Sadly, no luck 

  • Hey @Deseox,

    If you're accessing this pack through your EA Play subscription with Game Pass, I would double-check that the account linked here is the one with the active Game Pass subscription. 

    I'd also try clearing the EA app cache and completely signing out of the EA app before logging back in and checking again, especially if any subscriptions had just recently renewed or been activated.

2 Replies

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    9 months ago

    Hey @Deseox,

    If you're accessing this pack through your EA Play subscription with Game Pass, I would double-check that the account linked here is the one with the active Game Pass subscription. 

    I'd also try clearing the EA app cache and completely signing out of the EA app before logging back in and checking again, especially if any subscriptions had just recently renewed or been activated.

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