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99887788's avatar
99887788
3 years ago
Solved

my games are missing

My games are missing. I tried to launch the FIFA 23 trial through EA Play today on Steam... It didn't turn on. So I logically thought: "I'll open it through Origin then" I restart Origin cuz it w...
console
  • 99887788's avatar
    99887788
    3 years ago
    @99887788 Accidentally clicked on EA Play Console instead of EA Play PC when submitting this.
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
2 years ago

Hey @jubaear7 it's most likely the case that you have multiple EA accounts and are logged into a secondary account. The best thing to do is log out of your Origin account and then on the sign-in page hit forgot password and enter any email accounts that you may have. If there is an account linked to that email then you will receive an email prompting you to reset your password. 


Darko

Shadowwko's avatar
Shadowwko
2 years ago

Please can you work on your game database?? 10000 people have problem that their game libr. is empty... this isnt problem in their account (they have good acc and password). There is problem on your side. Please can you contact your IT and resolve it? I dont have games in my libr. too ....

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