No EA Play games available to download on PS5
My EA and PSN accounts are linked but none of the EA Play games are not available to download on PS5. Any idea why that could be?
Forum Discussion
EA_Shepard
Community Manager
Community Manager@moopoints Hey, wanted to reach out and see if you were still having an issue with no games showing on the PS5.
Hey there and thanks for checking in. No, this isn't resolved yet. I can't download any of the games yet. All games will have a button prompting me to subscribe to EA Play even though I'm already on the EA Play Pro plan.
- EA_Shepard
Gotcha, so EA Play Pro is only on PC. PS has just a basic EA Play sub. If it is asking you to purchase the sub, that Sony account is not entitled for an EA Play subscription.
If you purchased the Pro version, that means you would have that sub on the EA App, not the console.
If you log into profile.ea.com and check your subs, you can see what that EA account has. If you do not see that there, you would need to reach out to Sony to see what account has that sub tied to it.Wow, thanks for clarifying this. EA does not mention this at all on their payment / plans page. Feels pretty misleading to me.
Logging into my profile.ea.com I see the EA Play Pro subscription attached to my account.
I reached out to EA a few days ago but haven't heard back.
I have the same problem, I bought the pro membership paying with my mobile phone since i was out from home, my EA account is linked with my PSN account and there is no games. your customer service does not exist, no chat with an active member of EA.
i called Paypal to cancel the payment. i do not have any games
- EA_ShepardHi @Powa737, when you log into the PS5 on the PSN ID that is linked to the correct EA account, you are seeing no games under the EA Play section at all? Can you take a screenshot of what you are seeing?
I loaded up mine, and I can see games and I am not a subscriber on PS but they still show for me when I go to PS Store - Subscriptions - Tab to view games.
I have the same problem. I bought EA Play for one year from the website and linked both my Steam and PlayStation accounts. It shows that both accounts are connected, but I still can't download EA Play games on PS Plus or Steam. I'm really disappointed.
