Forum Discussion

2 months ago

Not getting what I paid for

Recently I paid for EA play for 6 dollars a month. EA took a dollar out my account and didn't give me the subscription? so I tried once more just for them to take ANOTHER dollar with no subscription ...

purchase issue

EA_Barry

Community Manager

2 months ago

Shel0veverso

Something is not right here. That 1$ charge is a card verification charge so the subscription charge should have gone through. We cannot help with this directly here on EA Forums though. Please make contact with an EA Help Advisor for assistance.

EA Help

Thanks.