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HM-AbuTurky's avatar
HM-AbuTurky
4 years ago
Solved

Origin Keep deducted from my account for a service that I have already canceled

Hello, guys, I have trouble now because I've canceled my subscription and I keep receiving from my bank that 5 dollars have been taken by origin for EA PLAY  !!  and I deleted the credit card from t...
pc
  • EA_Kent's avatar
    EA_Kent
    4 years ago

    Hey @HM-AbuTurky, 

    It sounds like your card may have been used to set up another EA Play membership. I'd recommend getting in touch with the EA Help team so they can help figure out where this charge is coming from. 

    You can find more information on how to set up a case with them at the EA Help website. If you prefer, you can also speak with them over Twitter or Facebook instead. 

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
4 years ago

Hey @HM-AbuTurky, 

It sounds like your card may have been used to set up another EA Play membership. I'd recommend getting in touch with the EA Help team so they can help figure out where this charge is coming from. 

You can find more information on how to set up a case with them at the EA Help website. If you prefer, you can also speak with them over Twitter or Facebook instead. 

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