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EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
5 years ago

Re: All EA games crashing on startup

Hey @B00MER02 I'm seeing quite a few errors there.


To start with, would you be able to make a new Windows admin account on your PC and log into it and try playing your games to see if you see the same issue?

I would also recommend that you run the System File Checker tool to repair missing or corrupted system files:https://support.microsoft.com/en-ie/help/929833/use-the-system-file-checker-tool-to-repair-missing-o...

Let us know how you get on.


Darko

6 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @B00MER02 were you able to get the issue sorted or are you still seeing it.


    Darko

  • kacpersimson's avatar
    kacpersimson
    5 years ago

    Darko, I'm having a similar issue at the moment with my FIFA, and right now I'm talking to one of the people who work at the EA help center and they are asking me what issues or Errors you have possibly found in 'Boomers DxDiags' 

  • kacpersimson's avatar
    kacpersimson
    5 years ago
    @EA_Darko So Actually, Quick update on the behalf of me and the person who tried to help @BOOMER02. The Solution helped which was to make a new local account on the PC and just use that instead so Thank you for that, you really helped 😉
  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    That's great to hear @B00MER02, that it worked on a new admin account points to the issue being with your old one and honestly when this kind of issue pops up it's often better to move to a new admin account.

    Darko 

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