EA_Leeuw
Community Manager
Community ManagerRe: BF2042 Will my EA play Pro benefits will be migrated?
Hey @widowmaker488,
No need to say sorry! I happily explain this for you. 🙂
Indeed, when you have EA Play Pro, you get the Ultimate Edition of the game for as long as your membership is active. Origin indeed says that you need to upgrade the Base version of the game when it detects that you have the base version, in order to unlock the Ult version content.
When your EA Play Pro runs out, you indeed lose the access to the extras that come with EA Play Pro/Ult version of the game, because you officially only own the base version of the game.
When the EA Play Pro runs out, it can sometimes indeed happen that Origin mentions that you need to do something (either repair the game or reinstall) and it can sometimes also unfortunately happen that you're unable to launch the game in that case (in some very, very rare circumstances).
If you're experiencing any issues with the game once your EA Play Pro runs out; I first recommend that you try to repair the game via Origin (right-click on the game tile > Repair game) and if you still experience issues afterwards, feel free to reach out to our Live Support team to double-check if the priority of the owned base version of the game has not been overwritten with the (than expired) EA Play Pro version. 🙂
No need to say sorry! I happily explain this for you. 🙂
Indeed, when you have EA Play Pro, you get the Ultimate Edition of the game for as long as your membership is active. Origin indeed says that you need to upgrade the Base version of the game when it detects that you have the base version, in order to unlock the Ult version content.
When your EA Play Pro runs out, you indeed lose the access to the extras that come with EA Play Pro/Ult version of the game, because you officially only own the base version of the game.
When the EA Play Pro runs out, it can sometimes indeed happen that Origin mentions that you need to do something (either repair the game or reinstall) and it can sometimes also unfortunately happen that you're unable to launch the game in that case (in some very, very rare circumstances).
If you're experiencing any issues with the game once your EA Play Pro runs out; I first recommend that you try to repair the game via Origin (right-click on the game tile > Repair game) and if you still experience issues afterwards, feel free to reach out to our Live Support team to double-check if the priority of the owned base version of the game has not been overwritten with the (than expired) EA Play Pro version. 🙂
