Re: Cannot uninstall games after cancelled EA Play membership

Only one, which I installed in the last few months. All the older games are not in the list. 

If you check the install folder are you seeing the full install of each game @gBear_up?

Darko

Yeah, I can see the full install. 

It is not appearing in the Windows start menu, or in the registry though.

So it seems to be just the game folder left.

I attached the situation with Frost Punk as an example.

Note, that I did not use the standard install folder for my games.

I assume, I can just delete the game folder myself. 

Hey @gBear_up what size is the folder that is there?

It may just be remnants left after an uninstall that you can just delete. 

Darko

I can confirm this issue 100%
It is not remnants of old installations.

It is the simple functionality of the EA (formerly Origin) app itself.
if any games were installed that were acquired via the membership abo, upon cancellation of the EA Play membership (regardless of by which means), the entire functionality of the item within the Library of the app gets disabled. Which, with all due respect, is a bit of a weird development functionality and mechanical oversight for such a (supposedly) experienced dev studio.
Having worked in the industry myself I am somewhat baffled that this made it not only past QA, but even after having been reported for the first time 3.5 years ago still has not been fixed :D

In my case, I can specifically confirm the following instances and circumstances of this issue:

apps can no longer be uninstalled after cancelling EA Play and arrival of cancellation due date
- items with access only temporarily via EA Play membership become greyed out within the respective library upon cancellation of the abo and arrival of the due date of cancellation of it.
- as expected, these apps can no longer be launched.
- unexpectedly, these apps can no longer be interacted with by any means within the library of the launcher.

- this unexpectedly also includes the lack of functionality to uninstall the game properly from within the launcher.

- which is a required necessity, as the game was installed via the launcher, so often times removing it using the windows baked in app removal, will not properly clear it from all caches and registries, as these were coordinated and administrated by the launcher!
- this can lead to frustrating issues in the long run when trying to reinstall the game at a later date from the same platform (!!!)
- items i have recently noticed this with are "It Takes Two", "Dragon Age Inquisition" + all it's Add-Ons + DLCs, all "Mass Effect" titles + all their Add-Ons + DLCs, and plenty others