EA_Darko
Community Manager
Community ManagerRe: C&C Red Alert 2 Remastered Black Screen
Hey @luckyfighter32 do you have sound and the mouse cursor onscreen when this occurs?
Darko
Forum Discussion
9 Replies
Hey @EA_Darko
yes that's correct, I tried to use the compatibility options to see if it will work but to no avail
- EA_Darko
Do you have any mods or extra content running @luckyfighter32?
Darko
- @EA_Darko No I am not running any mods, just downloaded original game from the remastered collection I have. Other games in the collection do not have this problem like C&C Generals Zero Hour for example.
- EA_Darko
Try the steps recommended here @luckyfighter32: https://answers.ea.com/t5/C-C-The-Ultimate-Collection/Red-alert-2-black-screen-with-sound-and-mouse/td-p/4287286#:~:text=Re%3A%20Red%20alert%202%20black%20screen%20with%20sound%20and%20mouse,-%5B%20Edited%20%5D&text=This%20problem%20usually%20happens%20if,strange%20it%20happens%20for%20you.
Darko
- @EA_Darko When I click on the link it says (Page not found)
- EA_Darko
That's weird @luckyfighter32, working for me. Try it again to see now.
Darko - @EA_Darko yes its working now, I will follow the steps and see if it fixes the issue. Thank you so much for your help!
- EA_Darko
Great to hear that @luckyfighter32.
Darko - @EA_Darko Unfortunately the fix in that link didn't work, but I found this great video which fixed the problem! https://www.youtube.com/watch?v=K2ApH23WmxU
