100 % verified solution!
1. Log in to your EA account on PC or Mac.
2. Go to settings and deny the access to your Xbox one account. No worries, nothing will erase
3. When you open the ea play app on the console, it will ask you if you want to link again your account. Click “yes”
4. Should be able to access the main menu
My question to you @Widigon is how do you connect an xbox account when it says its not connected on the computer, but on xbox it says I'm linked up but It's an invalid account.
This did not work for me and I have the Xbox One
Community ManagerNone of these fixes worked I've tried them all now technical support is down too so I cant even live chat with anyone.
@ive been trying to log onto the EA Play hub on my xbox one so i can subscribe but all i keep getting is a gray screen. Ive triend power cycling, installing reinstalling, and resetting my MAC settings and i still get the grey screen. Help!!
Either nobody cares or nobody know how to fiz this. Ive been asking for a week and ill ive got was nothing.
Step 2 confused me, please explain it in detail
Didn't work the ea play app wont open on the Xbox. Loads the bar then goes to a grey screen.
worked perfect cheers!!
just did that and the screens still grey?
