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ashleyhump's avatar
ashleyhump
6 years ago

Re: EA Play is not available for Mac - How to download The Sims 4 and DLC

hi- i have purchased on origin the membership to play sims 4. when i go to my library, it says i purchased the version for windows and "click here for mac".. when i click the mac one, it says its on mac platform and the tab is "my library" instead of purchase so it just takes me back and forth. any ideas? 

4 Replies

  • AriaMad2's avatar
    AriaMad2
    6 years ago
    @ashleyhump It appears you're using Origin Access, which is not available on Mac. Have you bought the game outright from Origin or did you get it through Origin Access?
  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    6 years ago
    @ashleyhump @roddawg400

    Merged your post into this one. Please read the instructions in the opening post on page 1 on how to buy the game outright. There are also instructions on how to cancel your Origin Access subscription.
  • TerezkaM04's avatar
    TerezkaM04
    6 years ago

    I had the same problem. You should cancel your membership and pay for the game in origin. 🙂 

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