How can I buy a subscription right then it be cancelled or expires a day later and its a monthly service. im sorry I must've not got the memo where days = months now. i want my subscription back or my money back
Had the same issue what the **bleep** EA
Hello EA Support,
I have TWO serious issues that need immediate attention:
**ISSUE 1: Unauthorized Subscription Cancellation**
- Account: Th3TaxiDriver
- EA Play Pro cancelled without my consent on August 7, 2025
- Payment of $16 was successfully charged on August 7, 2025
- Service was removed after only one day of use
- I did NOT request this cancellation
**ISSUE 2: Support Ticket System Failure**
- Submitted multiple support tickets through EA Help website
- Tickets do not appear in my "Open Cases" section
- No confirmation emails received
- No case numbers provided
- Cannot track or follow up on submitted tickets
- Support system appears to be completely broken
**CURRENT SITUATION:**
- Lost $16 paid subscription with no service
- Cannot get help through normal support channels
- Forced to use forums due to ticket system failure
**REQUEST:**
1. Immediate restoration of EA Play Pro subscription
2. Fix the broken support ticket system
3. Provide working case tracking
This is completely unacceptable service quality.
Evidence available upon request.
Edited because someone was kind enough to write all the proper information that is relevant! My account info is on here. Additionally my bank says this charge is pending so where the flip is this cancelation coming from.
Having the same issue with madden 26 I bought yesterday!
Lmao and i just tried to pay for it again and they told me that my card info was **bleep**ing wrong and still charged it 2 dollars. that is crazy to me. YALL SCAMMING THE **bleep** OUT OF PEOPLE.
THIS IS WHY PEOPLE ARE ALWAYS **bleep**TING ON EA!!!!!!
bro im down 22 dollars right now cause oif this bull**bleep**
also happened to me and still no respons from EA
