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Re: Game says its a trial version - EA Play via Xbox Game Pass

I think this is something the EA Help team would need to look into. When you have the chance please reach out to them so they can take a look at your account.

For more details on how to set up a case with them check out the EA Help website. If you prefer, you can also speak with them over Twitter or Facebook instead.

3 Replies

JordSnow
4 years ago
@EA_Kent Will do, thanks!
BabyYaddle1977
2 years ago
I’ve been having the same problem
I have ea play and downloaded the game but it says I’m on a trial version which has never happened to me in previous games. Also I tried to play today and mut just wasn’t there. And if I tried to get into it through the ads it would say “You don’t have access do this section”
I guess I could pay for the game but I was under the impression ea play let you get the full game.
BabyYaddle1977
2 years ago
This was madden just fyi