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Re: here from Xbox Game Pass and can't seem to have EA Play on, how can I fix this?


@EA_Darko wrote:

Hey @kuno609047 are you a Game Pass or a Game Pass Ultimate member?

EA Play PC is only available as part of Game Pass Ultimate.

Darko


It doesn't say Ultimate at all for PC... only Xbox Game Pass. 

4 Replies

  • KontryBoy706's avatar
    KontryBoy706
    New Traveler
    4 years ago

    @EA_Darko wrote:

    Hey @KontryBoy706 if you check the Xbox Game Pass website you can find all the info as to what is and what is not included with each version of Game Pass: https://www.xbox.com/en-IE/xbox-game-pass#join

    EA Play and EA Play PC are not part of the basic version of Game Pass.  


    Darko


    Ok on that site it specifically says  " EA Play is now included with Xbox Game Pass for PC and Ultimate at no extra cost. With EA Play, unlock access to a collection of EA’s best-loved games, in-game rewards, and trials of selected new games."

    So clearly it says Xbox Game Pass for PC AND Ultimate... 

    Scroll down and you can see this.... also on the Xbox App for PC it just mentions Game Pass not Ultimate. 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @KontryBoy706 if you check my post above your first post in this thread you will see where I clearly state that EA Play PC is part of Game Pass for PC.

    Darko

  • KontryBoy706's avatar
    KontryBoy706
    New Traveler
    4 years ago

    @EA_Darko wrote:

    Hey @KontryBoy706 if you check my post above your first post in this thread you will see where I clearly state that EA Play PC is part of Game Pass for PC.

    Darko


    I saw in your #2 post this

    EA Play PC is only available as part of Game Pass Ultimate.

    Darko

    Then in your #5 post it was changed to "EA Play is a part of Game Pass for PC". I responded after reading the #2 post. I've also seen you say you needed Ultimate to use EA Play PC in another post. Here Re: Game pass for PC but cant use ea play - Answer HQ

    So it reads like you are saying you need Game Pass Ultimate PC to have EA Play PC but as we both see and agree you don't. However, the issue is it is not working. I have Xbox Game Pass for PC... had it over a year. I have EA Desktop installed. I have the same xbox gamertag linked. However, when I try and install an EA Play game EA Desktop launches and asks me to join EA Play or purchase the game. I started a thread on this a month ago here EA Play included with XBox GamePass for PC NOT WORKING - Answer HQ  as you can see... several people had this issue and the thread was closed no further info was given. I've talked with support about this too. No information or solution was given. I've seen threads of still being an issue for several people. There's people who upgraded to Ultimate and it still didn't work. You just need Game Pass for PC. Any solutions you have? 

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