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In the end I got the solution to my problem, though I cannot stress enough how many hurdles and walls I hit before I finally got it. The URL you provided me is different from the one you find with a google search because of the /new, it took me to a completely different page from the common EAsupport page. This needs to be made as accessible as possible.
Regardless, thanks for the help, I appreciate it- SC3E1012 years agoRising Ace
@DarkstarRipklaw Your welcome.