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Re: [Megathread] EA Play - Madden 21 Trial

@EA_Darko Hey, community manager, I'm looking forward to your help.
The thing is that, I want to remove my licence on pair of games provided by publisher EA access's (play's) subscription on ps4 platform due to fact that my EA access's subscription is already expired and I have no access to games, (it's depressing) I've contacted to PS technical support and they told me, in this case, they're not authorized to remove/cancel licence provided other publisher's service.
Basically the licence attached to EA access is different than the licence you get when you purchase a game.
i assure you the system is not automated or guess automated through one hole.

1 Reply

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @Rally_r89 you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

     

    You can contact our live support at help.ea.com.  

    To  speak with a chat adviser:

    Click on your product Origin

    Then select 'PC

    Manage my Account'

    Can't log in

    Finally, you can choose to begin a chat or request a call back.

     

    Darko

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