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madnik7's avatar
madnik7
2 years ago
Solved

"Something went wrong" error when trying to EA PLay subscription

Hi, I get a "Something went wrong" error when ordering an EA Play subscription in the PlayStation store. I have already ordered other games in the PlayStation store successfully, so I am wondering w...
console
  • EA_Darko's avatar
    EA_Darko
    2 years ago

    Hey @madnik7 for issues with billing on the PSN store you will need to speak with PSN support.

    Darko 

madnik7's avatar
madnik7
2 years ago

I discovered that having only a PayPal account or sufficient funds in your wallet alone does not work for EA Play subscription. However, I found that adding a credit card to my account resolved the issue and allowed the transaction to go through successfully.

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
2 years ago

In order to be an EA Play member you will need an active credit card on the account @madnik7.

Darko 

  • Hun-GrrrTR5's avatar
    Hun-GrrrTR5
    2 years ago

    Hey @EA_Darko I have the same issue but unfortunately my credit card is not allowed 

    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      2 years ago

      No need to post on multiple threads @Hun-GrrrTR5 as we consider this spam.


      Darko

      • Hun-GrrrTR5's avatar
        Hun-GrrrTR5
        2 years ago

        Ok @EA_Darko so sorry, I was just looking for the fastest reply, won't happen again.

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