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xoinx9alpv3l's avatar
xoinx9alpv3l
4 years ago

Unable to download EA Play games on PS4/PS5

hello! im on PS5 in Turkey. Buy EA play and try to download it takes two (because everywhere on WEB they said full game include in subscription), but I can't do this. PS Store have just 1 option...
console
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
4 years ago
@0RBITT Can you try to restore your console license then restart the console and check if this continues?
0RBITT's avatar
0RBITT
4 years ago

I did restore game licenses last week to try and fix the problem, and did It again just now. I still don't have the download button, just the option to buy the game.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    4 years ago
    @0RBITT Thanks for checking I am sharing this with the team to be aware of, to confirm you are on a PS4 and not a PS5?
    • 0RBITT's avatar
      0RBITT
      4 years ago
      @EA_Illium Correct, I'm on a PS4.
      Thank you, I'll be waiting for a solution.
      • EA_Illium's avatar
        EA_Illium
        Icon for EA Staff (Retired) rankEA Staff (Retired)
        4 years ago
        @0RBITT Wanted to give an update I have shared this with the team to be aware of.

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