What will happen to my subscriptions if I already have both??

What will happen to my subscriptions if I already have both Xbox Game Pass Ultimate or Xbox Game Pass for PC & I purchased EA Play/Origin Basic through Origin?

Please visit Origin.com to manage your EA Play membership on PC. Your EA Play membership will not be automatically canceled, and any remaining time on your EA Play membership will not be converted to Xbox Game Pass Ultimate or Xbox Game Pass for PC time.

This is a little vague and what I would like to know is this:

I currently pay monthly for both EA Play and Xbox Game Pass Ultimate. As Xbox Gamne Pass will include EA Play soon, paying for both is not going to be needed. Both my accounts are using the same email address and my EA accoung is linked to my xbox account. Will my purchases from EA Play on Origin transfer over to Xbox Game Pass?

Straatford87
5 years ago
@pompeyboyz316

I'll try to clarify for you in short:

Origin - EA Play will not carry over.

Console - EA Play will carry over.

Since you mentioned you have the Origin EA Play version, you'll have to cancel that yourself.

Does that make more sense?

10 Replies

Straatford87
DICE Team
5 years ago
@pompeyboyz316

I'll try to clarify for you in short:

Origin - EA Play will not carry over.

Console - EA Play will carry over.

Since you mentioned you have the Origin EA Play version, you'll have to cancel that yourself.

Does that make more sense?
pompeyboyz316
5 years ago
@Straatford87
So in short, if I cancel my Origin EA play, any purchases I made on that account will not appear in Game Pass when it becomes available?
Straatford87
DICE Team
5 years ago
@pompeyboyz316

Correct - Origin purchases will remain tied to Origin.
Eviction2Notice
5 years ago
This seems like like a terrible way for EA to treat their existing customers. The most loyal ones who have bought into the EA Play Pro membership get shafted the most with this deal. Once I cancel I'm not coming back.
Straatford87
DICE Team
5 years ago
@Eviction2Notice

I think additional clarification from my end would be helpful here 🙂

We are not removing anything from Origin EA Play subscribers. The unique EA Play Pro benefits also remain tied to Origin, and will not be available elsewhere; you'll still get unlimited access to all our latest titles as soon as they drop with pro-level rewards and content!

In other words, EA Play subscribers are not losing anything. What's happening is that Xbox Game Pass Ultimate & PC subscribers are gaining something. For you, this means more value and choice in which subscription is right for you.
GoonerPo
5 years ago
Is it possible to merge Xbox Game Pass for PC if I have EA Play only?
If no, will EA refund my 1-year subscription fee? As I just subscribed EA Play at September 2, just around 1 week ago... If EA announce this news more early, I am sure I will not subscribe EA Play anymore. I just feel like I am deceived.
Straatford87
DICE Team
5 years ago
@GoonerPo

What is possible is outlined in this FAQ: https://answers.ea.com/t5/EA-Play-PC/EA-Play-is-Coming-to-Xbox-Game-Pass/td-p/9482688
Lemmeewinks
5 years ago
Love how this "Community Manager" is just accepting and dodging the fact that their company is trying to scam and deceive people. Make it cross platform or no one will be paying for your scummy terrible subscription.
CarbonCarl
Hero (Retired)
5 years ago
@Lemmeewinks It's not EA that's stopping cross platform, it's Microsoft, Sony and Steam etc. It's their own platforms and they say what can and can't be added to their platform, they write the rules not EA.
Jaygeeem
5 years ago
What about SIMS4 expansion packs, I brought one through Xbox when EAplay merged with Game Pass on console, but then continued to play and buy expansion packs on Origin, When Game pass for PC merges with Origin EA play on 12/15/20 will I be able to sync the expansion brought on console to my Origin experience?