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Lari6479's avatar
Lari6479
Seasoned Newcomer
4 months ago

Замок на NHL25 по подписке EA PS5

Всем привет!
Со вчерашнего вечера столкнулся с проблемой, что NHL 25 перестала запускаться, появился замок, хотя остальные игры по подписке EA работают корректно.
Помогите, пожалуйста)

Good afternoon, Yesterday May 27th I stopped running NHL25 on my PS5 with EA subscription. I tried restoring the license, resetting the cache and database, reinstalling the game, nothing helped.
Please help me!
Mail from my PS and EA account

13 Replies

  • Thanks for reaching out.
    I hope you are doing well, I would assist you with your issue today.

    Thank you for writing us back.

    I would suggest you to please restart your PlayStation and try to add the game again. If the issue persist please write us back.

    We really appreciate your understanding. 

    If you need more information, check out these resources:

    For game-specific help: Go to the EA Help home page, choose the game or product you need help with, and click See all help topics.
    Visit Answers HQ to get help from other players in the community.
    Follow @EAHelp for everything from outage info to game news.
    Subscribe to EA Help on YouTube for video walkthroughs and guides.

    Thank you for contacting EA!

    but it doesn't help! how can i re-add the game? if i don't even have a download button there