Forum Discussion

mjujjmjmm's avatar
mjujjmjmm
Newcomer
21 hours ago

Can't download beta

Got a code cltyped it in said everything was correct didn't download and when I try again says the codes already been downloaded .

Any suggestions 

10 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    16 hours ago

    Hey folks,

    Just checking: What platform do you play on? Also, is this for the FC 27 beta?

  • jordank12y's avatar
    jordank12y
    Newcomer
    16 hours ago

    I had this issue on Xbox Series X and yes, it is for FC 27

    Try going to "My Games & Apps" - scroll across to "Free with XBOX" and it should be there to install under "Demos"!

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    15 hours ago

    Hey jordank12y​,

    Cheers for sharing where to find it. 🙂 Have you had any issues downloading it after you found it?

  • Having same issue for PS5 - followed instructions as per email, went on browser on my mac, seemed to be fine there, then went on console (like email said) and then said code has already been redeemed.  Went to get another code and then it doesn't seem to work at all saying it's invalid.  

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    14 hours ago

    Rp1856​,

    Did you have any error when you redeemed your playtest code? Is the beta not already in your game library?

  • Greyworm07's avatar
    Greyworm07
    Seasoned Newcomer
    14 hours ago

    EA_QueenBee​ The game is not in the library. I also tried to get a new code. But it didn’t work. PS: I first redeemed the code on my PlayStation mobile app. Then went to download on PlayStation 5 but couldn’t find it

  • Rp1856's avatar
    Rp1856
    Newcomer
    13 hours ago

    We restarted the PS5 and it does appear in there now ... it didn't before.  It's downloading so I think it's all okay now.  Thank you.  

  • crazygolfgoalie's avatar
    crazygolfgoalie
    Newcomer
    12 hours ago

    Same issue here. PS5 Received the code. Followed link to PS site. Redeemed code. 

    Gone on PlayStation and it's not showing in Library anywhere. 

    Didn't prompt to ask if I wanted to "start download" or anything like it usually does when I get a game. 

  • mjujjmjmm's avatar
    mjujjmjmm
    Newcomer
    11 hours ago

    Thankyou mate, thats perfect can actually see it down loading now