Missing EA Playtesting Reward from Feb 21 – No Resolution
Hello, I’m writing regarding a missing reward from an EA Playtesting survey that I completed on February 21st.I was supposed to receive a game code (FC 27), but I never received anything. I have already contacted EA Support multiple times. Each time my account was checked and confirmed to be fine. I was told this was a known issue affecting multiple players and that the case was escalated. However, my cases have now been closed twice without any resolution, and it has been over 8 months since I completed the survey. At this point, I would really appreciate it if someone from the team could look into this, as I’ve been waiting for quite a long time with no outcome. Thank you in advance.18Views0likes0CommentsGame stuck on starting EA Javelin Anticheat (FC 26 + FC 27 Beta)
For multiple months, I have been unable to launch FC 26, and am now having the exact same issue with the FC 27 Beta. The game will not launch and will get stuck on the first screen, sometimes a similar screen but it will instead attempt to reinstall the anticheat and launch the game (which fails), and sometimes on the second screen. I have attempted to troubleshoot in many different ways, and none have worked.Solved278Views0likes5CommentsFC 27 Closed Beta - Received a Code for the Wrong Region
Hello I received my code for the beta but I can’t redeem it because it says my code doesn’t work in my region . And my code has Europe on it . I live in us I don’t understand why it would be a Europe region [CM edit: title]Solved7.4KViews10likes631CommentsFC 27 closed beta
Hi, I received the code for the closed beta for FC27 which I redeemed on my web browser. It is not showing on my linked Xbox account and have tried looking everywhere in the store. When I try to redeem on the store it says it’s already been redeemed. I have spoken on chat with the EA team and their advice is to go to the Beta code tool but when I select FC 27 it says “this game doesn’t have an active Beta.” So I’m hitting a brick wall on how to access the beta. ThanksSolved70Views0likes1CommentCode not valid - The voucher code is incorrect or is no longer valid
Hi EA team, I received the code but have an error message with "The voucher code is incorrect or is no longer valid.". I request a new code but still have the same issue. My EA Account login email is not same as the PS5 login email, will it be the problem and how can I solve it? Thanks for the help.Solved298Views0likes24Comments