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eduardoescos's avatar
eduardoescos
Seasoned Newcomer
1 day ago

Re: FC 27 Closed Beta - Received a Code for the Wrong Region

I was trying to download the game with the code provided by EA but it says something like code not available in your area. I need help. 

4 Replies

  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    23 hours ago

    Hi eduardoescos​,

    Could you please confirm whether the code matches both your current region and platform?

    Beta codes are region- and platform-specific. If the invitation was issued for a different region or platform, the code won’t work on your account and unfortunately can’t be exchanged or replaced after it has been issued.

    Please also make sure your platform account’s store region matches the region shown in the invitation.

    I’m sorry we can’t make changes to individual Beta invitations at this stage.

  • eduardoescos's avatar
    eduardoescos
    Seasoned Newcomer
    23 hours ago

    Hello , platform it is for ps5 which is accurate but code says Europe and I live in the United States. 

  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    23 hours ago

    Hi eduardoescos​ 

    Thanks for confirming.

    Since the code is for the correct platform but was issued for Europe while you’re in the United States, it won’t work with your PlayStation account region. Closed Beta codes are region-specific and can’t be exchanged or replaced with codes for another region.

    I’m sorry we can’t change the code in this situation.

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