The code I’ve recieved is not working, it said it’s been redeemed but the game is nowhere on the console. I’ve restarted the console numerous times, help please

deanosimons1, You should be able to find your beta if you go to Demos -> My Games and Apps -> Free with Xbox.

Forum Discussion

Newcomer

14 hours ago

Solved

The code I’ve recieved is not working, it said it’s been redeemed but the game is nowhere on the console. I’ve restarted the console numerous times, help please

EA_QueenBee
13 hours ago
deanosimons1,

You should be able to find your beta if you go to Demos -> My Games and Apps -> Free with Xbox.

deanosimons1
Newcomer
13 hours ago
Thank you
8bizzle
Seasoned Newcomer
13 hours ago
Go to Demos - My Games and Apps -Free with Xbox And you should be able to install it then. I had the same issue.
EA_QueenBee
Community Manager
13 hours ago
deanosimons1,

You should be able to find your beta if you go to Demos -> My Games and Apps -> Free with Xbox.
deanosimons1
Newcomer
13 hours ago
Xbox X and no errors
EA_QueenBee
Community Manager
13 hours ago
Hey deanosimons1,

Just to check, what platform do you play on? And did you get any errors when you redeemed the code?