Forum Discussion

jbnnmr's avatar
jbnnmr
Rising Novice
1 month ago
Solved

Unsubscribed from emails by accident and then tried to resubscribe

Hello,

I accidentally clicked the unsubscribe button and then tried to resubscribe. Is there any way someone can verify I actually am still subscribed to receive emails? I don't want to miss anything.

7 Replies

  • jbnnmr's avatar
    jbnnmr
    Rising Novice
    1 month ago

    I tried to re-subscribe and it looks like nothing change in my ea account (the toggle didn't turn off) would it have turned off immediately, or would I not be able to tell right away. I would like to stay subscribed

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hey jbnnmr​

    Sorry to say, but we aren't able to check whether you're still subscribed here on the forums, as we don't have access to your account information.

    If your communication preferences settings look right on your Playtesting and EA accounts, then you're likely good to go. You might be able to receive a more definitive confirmation by checking with [email protected].

    Let us know how it goes, thanks! 

  • No worries! You can check your subscription settings on your EA Account page under Communication Preferences.

    Thank you for your continued support ;)

  • jbnnmr's avatar
    jbnnmr
    Rising Novice
    1 month ago

    Hello, Ive checked the page and it still shows I'm subscribed. Would it take time to change to off if it were going to? Or am I safe because it says I'm subscribed to receive emails

  • jbnnmr's avatar
    jbnnmr
    Rising Novice
    1 month ago

    Hello, my communication preferences are still set to receive emails anytime. So I'm assuming I'm fine then and it shouldn't change on me later