Forum Discussion

ElectricEntree's avatar
2 years ago

Cannot join online sessions, error code PS65539

Product: F1 23
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
Summarize your bug Attempting to join online-connected gameplay (2P career, multiplayer GP, ranked) results in Error Code PS65539
What is your 16 digit Report Code? DGJJ-EEDB-DJBR-GGJG
Can you please provide the name of your current internet service provider? Spectrum
Which area is the bug/glitch in? Multiplayer
Did you have cross-play enabled? Yes
Steps: How can we find the bug ourselves? Attempt to join online session
What happens when the bug occurs? "Joining session" screen comes up for 30s-1min or longer, eventually goes away and is immediately replaced by "ERROR Cannot join session, join cancelled Error Code PS65539" screen
What do you expect to see? Successfully join online lobbies

This happens more than 90% of attempts to join online connected gameplay (2P career, multiplayer GP, ranked, etc). The other 10% or less attempts it will work as it should, but I'm not sure why because nothing has changed (since doing basic troubleshooting steps since this started happening). 

Single player modes that I assume use internet services, like Time Trial ghosts, work as they should.

I have tried hard restarting my console, hard restarting the game, hard restarts of both router and modem, uninstalling and reinstalling the game, confirming router settings according to Microsoft's troubleshooting pages.

20 Replies

  • Trebblefg's avatar
    Trebblefg
    2 years ago

    It still doesn't work ive tried full resetting my xbox and still

  • SteveJackson's avatar
    SteveJackson
    Retired Hero
    2 years ago

    @Trebblefg wrote:

    It still doesn't work ive tried full resetting my xbox and still


    Try setting your DNS to something like Cloudflare or Google. 

    This may be an ISP / peering issue.

  • Product: F1 23
    Platform:Xbox Series S
    Please specify your platform model. Microsoft Xbox Series S
    Summarize your bug I cannot join multiplayer sessions ive had this problem since I bought the game in october and the error code is PS65539 and ive tried every single piece of troubleshooting ive found including completely resseting my xbox and that didn't work so please help ive tried also the troubleshooting on ea's website and xbox's website and that didn't work so if someone has a way to fix this problem please do
    What is your 16 digit Report Code? CJRA-VSVE-GTAG-GDEG
    Can you please provide the name of your current internet service provider? Tedata egypt
    Which area is the bug/glitch in? Multiplayer
    Did you have cross-play enabled? No
    Steps: How can we find the bug ourselves? If you enter multiplayer it will say joining session then it will say failed to join online session error code PS65539
    What happens when the bug occurs? I can't enter multiplayer
    What do you expect to see? That i can enter multiplayer

    I cannot join multiplayer sessions ive had this problem since I bought the game in october and the error code is PS65539 and ive tried every single piece of troubleshooting ive found including completely resseting my xbox and that didn't work so please help ive tried also the troubleshooting on ea's website and xbox's website and that didn't work so if someone has a way to fix this problem please do and ive also tried Changing my dns and my internet settings and that didn't work also i have a fast internet speed or an average one i also have an Ethernet cable plugged in so it isnt an internet issues ive also tried different routers and different internet providers and that didn't work either so if someone has a new way to help dont be shy to reply to this 

  • SteveJackson's avatar
    SteveJackson
    Retired Hero
    2 years ago

    @Trebble656 wrote:

    Product: F1 23
    Platform:Xbox Series S
    Please specify your platform model. Microsoft Xbox Series S
    Summarize your bug I cannot join multiplayer sessions ive had this problem since I bought the game in october and the error code is PS65539 and ive tried every single piece of troubleshooting ive found including completely resseting my xbox and that didn't work so please help ive tried also the troubleshooting on ea's website and xbox's website and that didn't work so if someone has a way to fix this problem please do
    What is your 16 digit Report Code? CJRA-VSVE-GTAG-GDEG
    Can you please provide the name of your current internet service provider? Tedata egypt
    Which area is the bug/glitch in? Multiplayer
    Did you have cross-play enabled? No
    Steps: How can we find the bug ourselves? If you enter multiplayer it will say joining session then it will say failed to join online session error code PS65539
    What happens when the bug occurs? I can't enter multiplayer
    What do you expect to see? That i can enter multiplayer

    I cannot join multiplayer sessions ive had this problem since I bought the game in october and the error code is PS65539 and ive tried every single piece of troubleshooting ive found including completely resseting my xbox and that didn't work so please help ive tried also the troubleshooting on ea's website and xbox's website and that didn't work so if someone has a way to fix this problem please do and ive also tried Changing my dns and my internet settings and that didn't work also i have a fast internet speed or an average one i also have an Ethernet cable plugged in so it isnt an internet issues ive also tried different routers and different internet providers and that didn't work either so if someone has a new way to help dont be shy to reply to this 


    The only working solution in this thread is a reset of the XBox. 

    Also please be aware that your location may be an issue. It is likely you will have a poor experience when connecting to European hosts or others over long distances around the globe. 

    Also VPNs are unsupported. 

    I’m sorry if this isn’t what you want to hear, but major connectivity issues would be more widely reported with different errors.

  • i cant join any online lobby i tried everything nothing worked i play on xbox series s ,my username is aymanz306

  • Product: F1 23
    Platform:Xbox Series S
    Please specify your platform model. Microsoft Xbox Series S
    Summarize your bug cant join online multiplayer lobbies
    What is your 16 digit Report Code? APDR-JSGG-JPVK-GCJG
    Can you please provide the name of your current internet service provider? We
    Which area is the bug/glitch in? Multiplayer
    Did you have cross-play enabled? Yes
    Steps: How can we find the bug ourselves? i keep selecting ranked multiplayer and shows error code ps65539
    What happens when the bug occurs? returns me to the lobby
    What do you expect to see? successfully joined lobby

    error code is ps65539

  • Same error here, on pc.

    I asked for refund on steam and they said I have too many hour of gameplay. Man, I have too many hour of game open and trying some workaround.

    Sw is bugged, fix or give money back to the customers!!!!

  • Is there no progress at all on this?  My son and I want to race together between my PC and his XBox and it's like a lottery ticket win when we can ever get the two to connect to each other. It literally will work one day and not the next or the next.  This should not be something EA is silent about.  It looks like a problem that's been going on for literally YEARS and we get the same set of 'solutions' that don't work, and there seems to be no real concern from EA about this.  

    Without a working crossplay solution, my son and I may just skip out on F1 24, so that's two sales lost, guys.

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