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reon0890's avatar
reon0890
New Adventurer
2 years ago
Solved

Can't access my profile (EA App)

Product: F1 23
Platform:PC
Please specify your platform model. PC
Summarize your bug The game stops at the start screen. I press a button, it says that I must be connected to a profile.
What is your 16 digit Report Code?
Can you please provide the name of your current internet service provider?
Which area is the bug/glitch in? Single Player
Steps: How can we find the bug ourselves? I don't think you can find it. It seems I am the only one at the moment.
What happens when the bug occurs? I open the game from EA App It simply loads When it gets to the start screen, it asks me to press any button I press it The game says that I have to be connected to my profile. I already tried to repair the installation and, after this, to logout and login again in my EA account in app. Nothing worked.
What do you expect to see? I just expect to play the game as usual.

Nothing more to say.

2 Replies

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  • @reon0890hi did you check on ea if you have connected steam to ea account? go to ea account settings then connections and check if steam is connected and if it isn't link it from there if that will work.as far i know best way to conect steam to ea is thru game but dont know how manualy triger that popup secvence if not appear on it own in game.

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