Forum Discussion

erectjesus's avatar
2 years ago

Community Events not saving results *still*

Product: F1 23
Platform:Xbox Series S
Please specify your platform model. Microsoft Xbox Series S
Summarize your bug Results for f1 world community grand prix, both qualifying and the race, are not saved. Awards are also not being given properly. See attached pictures for proof that qualifying has been completed and I have no leaderboard positioning. The same thing happens after the race is completed as well.
What is your 16 digit Report Code? MAJS-TAVE-ACCX-GSJG
Can you please provide the name of your current internet service provider? Charter Spectrum
Which area is the bug/glitch in? Multiplayer
Did you have cross-play enabled? Yes
Steps: How can we find the bug ourselves? Trying to qualifying for a community event or finishing the race in a community event. Happens on both my xbox series x and xbox series s.
What happens when the bug occurs? Results for f1 world community grand prix, both qualifying and the race, are not saved. Awards are also not being given properly. See attached pictures for proof that qualifying has been completed and I have no leaderboard positioning. The same thing happens after the race is completed as well.
What do you expect to see? Being properly awarded for my week long effort and seeing my ranking for the event. I set a 1:19.718 in this instance (Abu Dhabi) which would put me over a second clear of the person currently in first place if the game worked properly. ):

I see that this issue has been marked as fixed in the online services section. Please see attached pictures for proof of results not being saved and the issue not being fixed. 

27 Replies

  • ReimvomSchleim's avatar
    ReimvomSchleim
    Seasoned Veteran
    2 years ago

    Same again for me. Tech Level 1195, setting a time that is faster than P1 on the leaderboard and it does not save the lap time.

    My brother (Tech Level 995) is also not on the leaderboard after he set a lap quicker than P1.

    Not sure whether Tech Level or the lap time is the issue here, probably a combination of both. Happening every week at every single Community event.

  • matcho13579's avatar
    matcho13579
    New Novice
    2 years ago

    Same just happened to me. COTA was fine, 2 races before I got 0 points. Today I tried both Community GP and Scenario, I got 0 points for Scenario and quali time for Community GP didn't count at all, even though Scenario goal was reached and Community GP quali time would be near the top of the table...

    There's no point playing those if the result is not even counted and on the top of that  there is a helmet as a reward for Scenario which I'm likely to miss because of this

  • Bart-Docxx's avatar
    Bart-Docxx
    Seasoned Traveler
    2 years ago

    On my first attempt to join the Mexico Community GP race I got disconnected before the race started, so I had to wait an hour for the next race. Then about 5 laps into the second attempt the host of the session retires and I get kicked out because apparently I didn't transition to the migrated host in time... So I guess I have to wait an hour AGAIN, and possibly get points deducted because it will be my second (third?) attempt at the race.

  • yep same issue for me again, quali time would have been top of the leaderboard but didn't register, and I've just done the race, won comfortably and got 0 points for it.

    completely renders the whole community grand prix as pointless for me, which is a shame as I like the concept but this keeps happening.
  • nickgreenan's avatar
    nickgreenan
    Rising Rookie
    2 years ago

    bumping this thread because the same old issue has happened to me in the Abu Dhabi community grand prix:

    • did quali on Monday, set a time of 1:20.335 but this didn't get registered onto the leaderboard
    • did the race at 3 UK time today, won by about 30 seconds, received 0 points for it

    if it helps I have the whole of the quali session I did and all of the race bar the first lap or so recorded via stream and PS5 capture. 

    @EA_rephii @EA_Barry sorry to tag you directly but this has been going on for months on and off now and I think has directly affected me at least three times. if it helps to start a new thread with the bug report template filled in and/or to provide more information then I'm happy to do so, just let me know

    it's a shame because I like the community grand prix as a concept, and when it works it's good fun, but it when you can't trust it to actually work and reward you as it's meant to, it's very frustrating! 

  • SteveJackson's avatar
    SteveJackson
    Hero (Retired)
    2 years ago

    @nickgreenan wrote:

    bumping this thread because the same old issue has happened to me in the Abu Dhabi community grand prix:

    • did quali on Monday, set a time of 1:20.335 but this didn't get registered onto the leaderboard
    • did the race at 3 UK time today, won by about 30 seconds, received 0 points for it

    if it helps I have the whole of the quali session I did and all of the race bar the first lap or so recorded via stream and PS5 capture. 

    @EA_rephii @EA_Barry sorry to tag you directly but this has been going on for months on and off now and I think has directly affected me at least three times. if it helps to start a new thread with the bug report template filled in and/or to provide more information then I'm happy to do so, just let me know

    it's a shame because I like the community grand prix as a concept, and when it works it's good fun, but it when you can't trust it to actually work and reward you as it's meant to, it's very frustrating! 


    Please don't bump old threads. You have evidenced it though.

    @EA_Groguet is community liaison.

  • SteveJackson's avatar
    SteveJackson
    Hero (Retired)
    2 years ago

    @SteveJackson wrote:

    @nickgreenan wrote:

    bumping this thread because the same old issue has happened to me in the Abu Dhabi community grand prix:

    • did quali on Monday, set a time of 1:20.335 but this didn't get registered onto the leaderboard
    • did the race at 3 UK time today, won by about 30 seconds, received 0 points for it

    if it helps I have the whole of the quali session I did and all of the race bar the first lap or so recorded via stream and PS5 capture. 

    @EA_rephii @EA_Barry sorry to tag you directly but this has been going on for months on and off now and I think has directly affected me at least three times. if it helps to start a new thread with the bug report template filled in and/or to provide more information then I'm happy to do so, just let me know

    it's a shame because I like the community grand prix as a concept, and when it works it's good fun, but it when you can't trust it to actually work and reward you as it's meant to, it's very frustrating! 


    Please don't bump old threads. You have evidenced it though.

    @EA_Groguetis community liaison.


    Merged.

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