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eeeecluskey's avatar
eeeecluskey
Seasoned Newcomer
3 years ago

Crossplay not working (PS5)

Product: F1 23
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5 Digital Edition
Summarize your bug Everytime I try to join my friend who is on PC, it says "failed to join the session. Error code PP65539
What is your 16 digit Report Code?
Can you please provide the name of your current internet service provider? Eir
Which area is the bug/glitch in? Multiplayer
Did you have cross-play enabled? Yes
Steps: How can we find the bug ourselves? Join a crossplay lobby from my PlayStation
What happens when the bug occurs? I am sent back to the menu and cannot join the lobby
What do you expect to see? I expect to join the lobby as the game intends me to

I had this exact issue on the last game, and was hoping it would not be the same on the new game, but it remains the same

17 Replies

  • @M3ust10 This is not an Internet issue, I have experienced the same problem, I'm on PS5 and sometimes it's impossible to connect to a PC lobby. Is super annoying because I am a race league player and there's nothing I can do to fix this.

    EA must give us an answer
  • SteveJackson's avatar
    SteveJackson
    Hero (Retired)
    2 years ago

    @ClaudioFelipe wrote:
    @M3ust10This is not an Internet issue, I have experienced the same problem, I'm on PS5 and sometimes it's impossible to connect to a PC lobby. Is super annoying because I am a race league player and there's nothing I can do to fix this.

    EA must give us an answer

    AIUI the Crossplay team for EA are Ukrainian. The Crossplay function is built on PlayFab which is a Microsoft Azure service. There may be factors beyond EA's control, but acknowledgement goes a long way.

    The last patches to deal with matchmaking issues were 1.05 and 1.08, so it has been looked at previously.

    @CM_TGK @EA_Groguet maybe this could be added to Community Raised Issues?

  • SteveJackson's avatar
    SteveJackson
    Hero (Retired)
    2 years ago

    So I tried a Crossplay lobby on Ranked Multiplayer with Crossplay enabled.

    Poor connections to the lobby evident but PC/EA/PS/XB players there (9 including me). This is what happened.

    https://youtu.be/Z_j7EjK99is

    Fanatec CSL hard locked against stops, had to power down, can't find any crashdump at all.

  • SteveJackson's avatar
    SteveJackson
    Hero (Retired)
    2 years ago

    Tried again, crashed out at the end of the China race.

    I did get the session code.PXSM-PGXT-BCEC-GRVE

    Incredibly frustrating!

    I might just edit the end of the video showing the CTD (gives me an excuse to look at Clipchamp), but it's lunchtime....

    https://youtu.be/Id8NARmn5q4

  • SteveJackson's avatar
    SteveJackson
    Hero (Retired)
    2 years ago

    Took a little longer this time but CTD again 3/3 with Crossplay enabled.

    Session code PRSH-CTRH-BJMA-DHXE.

    Comments regarding Ranked Multiplayer;

    Poor visual quality of MP lobby - is this based on a lower graphical demand for console? I still run HIGH preset with RT OFF @1440P. It loos awful, no shadows and poor detail level. Graphical glitches apparent in other modes (Player name tag showing through solid objects, not just cars, most evident from Mirabeau through Portier at Monaco)

    'Driving on ice' feel.

    Preset and Custom setups can't be modified (at least as not as far as I can see) and the setups are horrible with zero front grip, then oversteer too.

    Disconnections. 

    Now trying Crossplay OFF.

    Edit: maybe later, no players, probably why Crossplay is important.

  • SteveJackson's avatar
    SteveJackson
    Hero (Retired)
    2 years ago

    So I've returned to Ranked MP post patch 1.12. Had to re-enable Crossplay to find players.

    I had 1 game of ranked MP at Japan without issue.

    2nd attempt at Azerbaijan, another hard lockup of the Fanatec and a (Edit) BSOD that ended with a reboot. No session code, recording lost.

    Seems a high incidence of CTD/reboot with Crossplay enabled.

    Can't attach the minidump, so it's zipped and on Dropbox

    https://www.dropbox.com/scl/fi/qexxq3rjet7147qbu6wv4/091823-5265-01.zip?rlkey=qd71kuc2xyum0seycrdx6z55j&dl=0

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