Forum Discussion
If you check the store does the game show as owned @Kalleh28?
Darko
It says in game library but that might be my ea play f1 23 5 hour trial. I did confirm that i did own the game and that the issue was on my end. I just dont know what to do to get the game to pop up on my end
My only thought is is there a way to remove the ea play 5 hour trial from my library as when i go on the add ons it does say championship edition(which i purchase) so if i could know how to remove the ea play trial from my library that may fix it
- EA_Darko2 years ago
Community Manager
Best to speak with our live support team in relation to removing a game or anything like that @Kalleh28.
Darko
- 2 years ago
ok. and on that note how do i contact the live chat feature. every time i want to ask for help it only shows the email option and not the live chat feature
- 2 years ago
Hey EA, I have the same problem. Downloaden the game, played 30 minutes yesterday and today I cannot play the game anymore.
Help me
- SpinningGorilla62 years agoRising Traveler
i was having a similar issue i got it working after playing the trial yesterday but now cant launch it again, ive tried everything i did yesterday like getting some files downloaded when you load up origin that didnt work, changing the date to the 16th didnt work and clearing cache data didnt work either.
- 2 years ago
best option is to speak to ea live chat. they make some changes to your account which usually helps