@meenz6ahka6v wrote:
@SteveJacksonHi Steve,
Thank you for your support.
At first, I installed latest driver for Razer Synapse software(22621.3958 2024-05 date stamp 2024-07).
I uninstalled the headset removed hardware_settings_config again, then tried using realtek audio, and the problem reoccurred again....
I also removed the Fanatec CSL DD and tried using the keyboard, and the problem still occurred.
Regards,
No problem. I think there is a misunderstanding.
The Razer Synapse software *should* install a better driver than the inbox driver mentioned.
If it does not….
It’s clear so far that the Realtek Audio driver is fine. The Razer Synapse software *may* contain a firmware update for the headphones. It may not….
Contact Razer support if there are still issues.
The F1 23 game will not be updated. Therefore the only fix will be from Razer or the headphones aren’t compatible.
Looking in the F1 24 forums for a similar report would allow CM/EA to perhaps work with Razer to iron out any issues. But it won’t be fixed in F1 23 unless it is a Razer issue.
First port of call Razer support. I don’t have the hardware. I use a wired Kingston HyperX headset with the Realtek Audio. It doesn’t crash.
It’s likely the dongle or headset.