F1 23 Crashes to Desktop, No Errors.
Product: F1 23 Platform:Steam-PC Please specify your platform model. PC Summarize your bug Game crashes to desktop after 10-20 minutes of gameplay. It happens randomly. No error is provided. Happe...
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Okay, slowly there is a pattern.
This morning I started the PC, started F1 23 and went to the Settings to try deal with something else. Adjusted the controller settings. Then started the usual F1 World time trial and, like clockwork, on the 2nd lap it crashed. So I removed the hardware settings XML file again, started the game, started the F1 World time trial. Was running smoothly, no crash. Then again adjusted some controller settings under "Options", exited the game, restarted the game, started the F1 World time trial and again on the 2nd lap it crashed. Again removed the hardware settings XML file, started the game, started the F1 World time trials, and no crash (played for 15-20mins).
So it looks like each time you change some controller settings, it causes the game to crash later when racing (really, really weird) and removing the hardware settings XML file resolves the issue. As it is so clearly reproducable, I am curious why it is so difficult for the EA developers to identify the root cause and fix it.
As far as I can tell, after removing the hardware settings XML file, I only had to re-adjust the graphics settings (resolution, etc.). The drive assist settings and controller / buttons settings were kept, luckily. Can't say anything about other settings as I haven't changed them yet.
Hi @sirupflex , @SteveJackson
I'm also facing the same issue, the game is rebooting my machine in 1-2 laps after an audio glitch, the screen freezes for 1 second and then reboots my machine.
You have mentioned to remove the hardware settings XML file, but I see 2 files in the below location namely
1. hardware_settings_config.XML
2. hardware_settings_info.XML
Do I have to remove all files, any one?
Location: C:\Users\Admin\Documents\My Games\F1 23\hardwaresettings
Please also find my DxDiag.txt file attached.. My main board is: Gigabyte Technology B550M DS3H
@gkimiraikkonen7 wrote:Hi @sirupflex , @SteveJackson
I'm also facing the same issue, the game is rebooting my machine in 1-2 laps after an audio glitch, the screen freezes for 1 second and then reboots my machine.
You have mentioned to remove the hardware settings XML file, but I see 2 files in the below location namely
1. hardware_settings_config.XML
2. hardware_settings_info.XML
Do I have to remove all files, any one?
Location: C:\Users\Admin\Documents\My Games\F1 23\hardwaresettingsPlease also find my DxDiag.txt file attached.. My main board is: Gigabyte Technology B550M DS3H
Just hardware_settings_config.xml
@gkimiraikkonen7 wrote:Hi @sirupflex , @SteveJackson
I'm also facing the same issue, the game is rebooting my machine in 1-2 laps after an audio glitch, the screen freezes for 1 second and then reboots my machine.
You have mentioned to remove the hardware settings XML file, but I see 2 files in the below location namely
1. hardware_settings_config.XML
2. hardware_settings_info.XML
Do I have to remove all files, any one?
Location: C:\Users\Admin\Documents\My Games\F1 23\hardwaresettingsPlease also find my DxDiag.txt file attached.. My main board is: Gigabyte Technology B550M DS3H
You will need updates, similar to most advice.
UEFI BIOS and mainboard drivers.
ill post pointers later.
F18c (I have the same AGESA, please load and save defaults first)
Audio driver 9373 (I use the same driver)
v5 chipset driver (I use these drivers, uninstall any older drivers first from Add/Remove Programs and reboot)
Toggle DLSS/TAA Anti-aliasing to see if that has a bearing.
DDU and reinstall Nvidia driver (546.01 is latest) as a last resort.
Verify Steam / EA files, delete hardware_settings_config.xml before launching game.
Good luck!
Thanks @SteveJackson will do this..
Without removing/renaming the hardware config file I opened the game yesterday and was able to finish a 5 lap race.
The last I had opened the game was like 2 months ago, I'm not sure if a recent update resolved this issue, or some corrupt cache memory got deleted.. Will be testing this game for a few weeks and will let you know if there are any updates
@gkimiraikkonen7 wrote:Thanks @SteveJackson will do this..
Without removing/renaming the hardware config file I opened the game yesterday and was able to finish a 5 lap race.
The last I had opened the game was like 2 months ago, I'm not sure if a recent update resolved this issue, or some corrupt cache memory got deleted.. Will be testing this game for a few weeks and will let you know if there are any updates
Deffo do the updates mate, your PC will run much better and even be more secure. There aren't many AMD security vulnerabilities but the update natches all of them.
Hi, just an update on the testing I've done till now...
1. Removing the hardware config file didn't do any changes to the crashing. The game crashes my PC even after removing this file.2. Removing the entire 'F1 23' folder which consists the hardware config file also didn't solve the issue.
3. Removed Steam download cache files. Need to login to Steam again once I've done this. The game still crashes my PC. After doing this, the game crashes on the 6th lap, not on the usual 1-2 laps.
I've tried all of these in F1 World -> Grand Prix -> F2 2022 as I have an ongoing race weekend in it. I'm now starting to wonder if it is a bug with the F2 2022 module itself. Will again have to test all of these in other modules like F1 2023, F2 2023, Career, Braking Point, etc...
@gkimiraikkonen7 wrote:Hi, just an update on the testing I've done till now...
1. Removing the hardware config file didn't do any changes to the crashing. The game crashes my PC even after removing this file.2. Removing the entire 'F1 23' folder which consists the hardware config file also didn't solve the issue.
3. Removed Steam download cache files. Need to login to Steam again once I've done this. The game still crashes my PC. After doing this, the game crashes on the 6th lap, not on the usual 1-2 laps.
I've tried all of these in F1 World -> Grand Prix -> F2 2022 as I have an ongoing race weekend in it. I'm now starting to wonder if it is a bug with the F2 2022 module itself. Will again have to test all of these in other modules like F1 2023, F2 2023, Career, Braking Point, etc...
I don't recommend any of the steps you've tried.
Simply deleting the hardware_settings_config.xml is sufficient - it effectively uses a "File exists? Use it. File does not exist? Re-create it." methodology. Starts the game in 'safe' mode', effectively re-probing the hardware.
Deleting random folders is never recommended or messing with Steam settings is only advised if there is anything in the release notes. Update the client and read the update history if there's an issue. People always ready to blame Steam; it's not the answer this time just because there may have been issues in the past. Rather a knee-* response.
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