F1 23 is not downloading

Question

Product: F1 23Platform:PCPlease specify your platform model. PCSummarize your bug The game is not downloading. I have an EA Play membership and the game is stucked in "preparing" and now showing a "Download error" message.What is your 16 digit Report Code? c3565821-306d-4414-aee4-8618b0fbe510Can you please provide the name of your current internet service provider?Which area is the bug/glitch in? Single PlayerSteps: How can we find the bug ourselves? Trying to download the game.What happens when the bug occurs? The game is not downloading.What do you expect to see? The game downloaded to play my 5 free hours.‌The game is not downloading. I have an EA Play membership and the game is stucked in "preparing" and now showing a "Download error" message.

ea_barry · Answer

@SynBlack&nbsp;

Try the following steps:&nbsp;

Clear the EA app cache: https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
In the EA app, click on the game and then Manage, Repair
Perform a clean boot before starting: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/

The last resort is to reinstall the EA app but hopefully it will not come to that, thanks.

synblack · Answer

@EA_Barry I did everything and still not working. I have the Standar Edition purchased but EA Play membership. Other games in my Library are downloaded with no problems except F1 23.

synblack · Answer

@EA_Barry&nbsp;Still not downloading the game. I have the Standard Edition and I want to download the game and play it. What is the problem?

fft_math1414is · Answer

I still have the same problem, help us

bullsecker · Answer

I HAVE THE SAME PROBLEM, TRIED ALL THOSE STEPS TOO... NO SUCCESS

THIS THING IS A SCAM, BOUGHT THE EAPLAY TO PLAY F1 2023 JUST SO IT ENDS UP LIKE THIS... AT FIRST I TRIED TO DOWNLOAD F1 2023, IT SHOWED ME THIS DOWNLOAD ERROR; THEN I DOWNLOADED THE F1 2022 AND QEUED F1 2023; AFTER INSTALLATION OF BOTH IT WORKED, BUT TODAY IT ASKED ME FOR AN UPDATE (2023), AND THE THING IS GIVING ME THIS FREAKING BUG AGAIN...

FIX YOU STUPID LAUNCHER....

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F1 23 is not downloading

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