f1 23 not starting

Question

Product:&nbsp;F1 23Platform:PCPlease specify your platform model.&nbsp;PCSummarize your bug&nbsp;When I hit "PLAY" in the EA app, the EA app closes and after around 5 seconds it reopens and the game never loaded.Which area is the bug/glitch in?&nbsp;Entire gameSteps: How can we find the bug ourselves?&nbsp;I'm not sure how to reproduce it but it'd be near immediately when you launch.&nbsp;What happens when the bug occurs?&nbsp;Game doesn't loadWhat do you expect to see?&nbsp;The popup of selecting VR or non-VR mode.‌F1 23 doesn't start up, not even showing the VR popup.So far I've tried:1) Updating GPU drivers2) Disabling anti-cheats3) Reinstalling the game4) Repairing the game5) Reinstalling the EA app6) Clearing the EA app's cache7) Repairing corrupt windows files8) Changing the game location

ea_barry · Answer

@Liscuate&nbsp;

Try the following, thanks.

Make sure your display is connected to your GPU and not the motherboard video output
Run System File Checker to help ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
Perform a clean boot before starting: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
Check your machine meets the minimum requirements:

Windows minimum requirements

OS:&nbsp;Windows 10 64-bit (Version 21H1 or higher)
Processor(AMD):&nbsp;AMD FX 4300 | For VR: AMD Ryzen 5 2600X
Processor(Intel):&nbsp;Intel Core i3-2130 | For VR: Intel Core i5-9600k
Memory:&nbsp;8GB
Graphics Card(AMD):&nbsp;AMD RX 470 | For Ray Tracing: Radeon RX 6700 XT | For VR: AMD RX 590 | Driver 23.2.1
Graphics Card(Nvidia):&nbsp;NVIDIA GTX 1050 Ti | For Ray Tracing: GeForce RTX 2060 | For VR: NVIDIA GTX 1660 Ti | Driver 522.25
Direct X:&nbsp;12
Online Connection Requirements:&nbsp;Broadband
Hard Drive Space:&nbsp;80GB

liscuate · Answer

@EA_Barry&nbsp;I've tried running it in clean boot and found some interesting things.I've disabled all processes and startup programs (except the EABackground service since the EA app requires this)The game can boot now. Awesome!I enabled half my processes, the game still boots.I enabled all my processes, the game still boots.I enabled half my startup processes, the game still boots.I enabled all my startup processes, the game still boots.So what caused it? I have zero clue since everything is running the same way it did before. Let's hope it stays this way.

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