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ASpa46's avatar
ASpa46
2 years ago
Solved

F1 23 vanished from library

Product: F1 23 Platform:PC Please specify your platform model. PC Summarize your bug The game has disappeared from my library on ea app a day after i downloaded the champions edition What is your...
technical issues
  • EA_rephii's avatar
    EA_rephii
    2 years ago

    Hey everyone, 

    I will post this here as well based on the same issue. 

    This is our final update on this matter:

    The codes on your accounts have been disabled upon request by a 3rd party outside of EA. These codes are the ones you've purchased via unauthorized resellers on websites like CDKeys, Instant Gaming, etc. 

    By now we have provided new codes to the resellers upon request and those should be able to provide you with a replacement code. Please contact the support of the website you purchased your key from and ask them for the replacement code for F1®23 Champions Edition. 

    Further, are we unable to provide you with a new code directly via our support options. 

    Thank you for your understanding, and we hope you will be able to enjoy F1®23 as soon as you received your new codes.

    -rephii

EA_rephii's avatar
EA_rephii
Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
2 years ago

Hey there,

Is this also happening here for codes purchased on CDKeys.com?

-rephii

XxIvan12xX00's avatar
XxIvan12xX00
2 years ago
@EA_rephii Hey, I have the same problem, but my code is purchased in instant gaming. The ea agents said me that the f1 23 is correctly reedemed, but i don't have it in my library

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