Forum Discussion

leggseleven11's avatar
leggseleven11
3 years ago
Solved

F1 23 won’t update new version

Can’t download to f1 23 version also got an error code coming up on the game 
technical issues
  • EA_Aljo's avatar
    EA_Aljo
    3 years ago

    @xk68hr1lw2lo 

    Try clearing the cache for the EA App with the instructions here.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

Hi there, @leggseleven11 

Thanks for reaching out. Which platform are you trying to update F1 2023 on? Also, what is the error message you're seeing?

xk68hr1lw2lo's avatar
xk68hr1lw2lo
3 years ago

i got the same problem on PC.... cant use any online services anymore...

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hello, @xk68hr1lw2lo 

    I'd like you to power cycle your equipment with the following steps: unplug your modem and router. Also, shut down your PC. After 2 minutes plug in the modem and router. Let them come back online completely. Start up your PC and try playing again. Let me know if that helps or not. Thanks!

    • xk68hr1lw2lo's avatar
      xk68hr1lw2lo
      3 years ago

      well i did a repair and that seemed to work untill now i get constantly the same loop: Agree to this -> continue -> Finalizing -> F1 is ready to play and then the loop starts again.... 

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        3 years ago

        @xk68hr1lw2lo 

        Try clearing the cache for the EA App with the instructions here.

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