Golden touch and elite racer unobtainable

I was still hoping for a reply from EA… 3 weeks on and the last 2 being in gold tier. It’s still frustrating that the points system is so broke as was designed with Full lobby in mind. Now there is no players, you are lucky to get 2-3 players per race so the points a minimal and with a single track limit infringement, that means you lose points even with the win. It’s broken and needs an update please EA