PR65539
Product: F1 23 Platform:Sony Playstation 4 Please specify your platform model. Sony PlayStation 4 Slim Summarize your bug Hi, I have problem when I try to join a cross-play lobby in F1 23, It's no...
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EA_rephii
EA SPORTS FC™ Team
EA SPORTS FC™ TeamHey there,
Are you all using the same Internet provider?
First thing you could try is changing the DNS if the routing of your ISP is being blocked:
- From the PS4 Menu, scroll right to Settings > Network > Set Up Internet Connection > Select either Wi-Fi or LAN cable (Wired)
- Wi-Fi: Custom > Select Network > Enter Password (automatically saved if you are already using this network) > IP Address Settings (automatic) > DHCP Host Name (Do Not Use) > DNS Settings (Manual)
- LAN (Wired): Custom > IP Address Settings (Automatic) > DHCP Host Name (Do Not Use) > DNS Settings (Manual)
- From there, enter the Primary DNS as "8.8.8.8" and the Secondary DNS as "8.8.4.4"
- Next > MTU Settings (Automatic) > Proxy Server (Do Not Use) > Test Internet Connection
Could you please try this step and let me know if that helped?
-rephii
Hi,
I tried different internet providers and same problem.. also I did exactly what you suggested here, but still see same error.
@Skull6766 can you please confirm
- @R_Haitham I tried that and it didn’t work. I contacted the internet provider and they told me it was an issue in the protocol by the game company
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