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DxBang3D's avatar
DxBang3D
3 years ago

EA App F1 23 Deluxe "Loyalty" Edition not downloading

I never purchased a "code". I bought F1 23 Deluxe "Loyalty" Edition via your EA App. So is the EA App unauthorized, since it refuses to allow me to download it? --- full story --- I pre-ordered the...
technical issues
EA_rephii's avatar
EA_rephii
Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
3 years ago

Gotcha, so there might be a hiccup in the whole pre-order and transaction process for this one.

I am unable to check the reason on this processing status, so I would need you to ask our Advisors on this matter.
You should be able to get a Chat contact running by selecting the following options: 

https://help.ea.com/en/contact-us/
F1 23  | PC  | Orders  | Check order status

Please specify your issue with the Advisor in chat and let them know that there seems to be a processing issue with your purchase via EA App.

-rephii

DxBang3D's avatar
DxBang3D
3 years ago

Oh, I edited my answer to include that I did contact support already about this... Now that your system has taken my money, I can send the lawyers too. 😉 That was a joke of course 😉 I will wait for it to be solved.

But I had to give up on pre-order items since your system failed me.

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