Forum Discussion
25 Replies
here is a screenshot
could u show me your add ons? i have the same problem and i want to confirm it has nothing to do with add-ons @TTV_KleytenLive
same as you have
Could someone else show us their add ons?
- maaxxss2 years agoNew Traveler
Fix!
1. Install the game in the EA-App (So you could press "play")
2. Install the old origin app
3. A pop-up shows up asking you to update to the EA-App (dont press anything)
4. In the bottom-left-corner new files for F123 will be downloaded automatically5. After the download finished, click "Update to EA-App"
6. Then click on "repair" and then you are able to start F123 in the EA-App - @maaxxss its not possible to install since the "download" button is grayed out..
- maaxxss2 years agoNew Traveler
@TTV_KleytenLive if nothing starts to download in the old origin app, then you probably dont have to download anything anymore. Then when the pop-up shows up, press "update to ea-app" directly and then press "repair", so basically just do the last steps
Man we can't start the download! @maaxxss
- @maaxxss i realy appriciate you trying to help but i think you dont understand me here :D the f1 23 download button is gray. i cant click it in the first place. so it wont download it in old origin since it doesnt know it should download it
- I have the same issue, looks like I bought the champions edition just to play early and I won't even be able to...
- maaxxss2 years agoNew Traveler
Then try to repair the EA-APP. And if its still not working, since I have never seen this issue and if theres no other solution, you probably have to reinstall the app
Re installing clearing cache all of that doesnt work on the EA app i dont know about the Origin EA Repair tho
What i did so far:
-changed date and time of windows. download got available but failed. changed date and time back. download is NOT working
-reinstalled the EA App twice with restarting the PC everytime. download button stays gray
-tried the "old origin" solution. dont work
- @TTV_KleytenLive same here
None of the "solutions" are working for me either. This is a bug in the EA app, I don't think we can do anything to download the game at this point. They have to fix it.
- SpinningGorilla62 years agoRising Traveler
i had the game downloaded from using the trial but after that ran out i redeemed a code for the champions edition and just couldnt launch it. Uninstalled it and now cant reinstall ☹️
edit: i changed the date to the 16th and its now letting me download it, not sure if itll let me launch tho we will see
- maaxxss2 years agoNew Traveler
@TTV_KleytenLive did you try to start the app as administrator?
I have the same problem
- maaxxss2 years agoNew Traveler
@TTV_KleytenLive Then I know nothing anymore. An EA-Stuff member should know more and better
- @maaxxss then i hope some ea staff member will see this..
- SpinningGorilla62 years agoRising Traveler
clearing the cache worked for me after getting the files from origin might be worth trying for urself
Having the same issue and it's freaking me out!
I took my 2 week holidays just in time for release and its been a week and still cant even download the game ☹️Any Update?
- EA_rephii2 years ago
EA SPORTS FC™ Team
Hey everyone,
This is our final update on this matter:The codes on your accounts have been disabled upon request by a 3rd party outside of EA. These codes are the ones you've purchased via unauthorized resellers on websites like CDKeys, Instant Gaming, etc.
By now we have provided new codes to the resellers upon request and those should be able to provide you with a replacement code. Please contact the support of the website you purchased your key from and ask them for the replacement code for F1®23 Champions Edition.
Further, are we unable to provide you with a new code directly via our support options.
Thank you for your understanding, and we hope you will be able to enjoy F1®23 as soon as you received your new codes.-rephii