Forum Discussion

Re: Game keeps crashing on startup after completing Supercar Cockpit Cam challenge

@EA_Groguet to clarify, this happens after completing Stage 3 (Checkpoint Challenge at France) of the Supercars Cockpit Cam Series. After the race, in the results screen, the game crashes and afterwards crashes whenever you press the Start button and you choose the account.

It only seems to affect the account that completed the Series, the other accounts on my console still work.

3 Replies

  • ReimvomSchleim's avatar
    ReimvomSchleim
    Seasoned Veteran
    2 years ago

    Platform: Xbox Series S

    Bug summary: After completing Stage 3 (Checkpoint Challenge at France) of the Supercar Cockpit Cam Series in the F1 World mode, the game crashes. After that, whenever you start the game, after pressing the Menu button the game crashes whilst connecting to the Online Services. When I go offline, I can start the game, but as soon as I connect with the Online services the game crashes. This issue is limited to the account on which you completed said event. On other accounts, starting the game is still possible.

    Mode: Single Player - F1 World - Series - Supercar Cockpit Cam - Stage 3

    Replication steps: -Unlock the Supercar Cockpit Cam Series in F1 World

    -Complete Stage 3 of the Supercar Cockpit Cam Series

    -after the crash, Restart the game on the same account.

    What do you expect to  see: The game starting without crashing

    Troubleshooting tried: Uninstalling and reinstalling the game + deleting all Save data for the game.

    @EA_Groguet 

  • xl59g39pzv54's avatar
    xl59g39pzv54
    2 years ago

    I have the same problem, can't play the game anymore in online modus. When playing offline in steam I get the main menu but not when trying to connect to the ea servers. Also for me it happened after the cockpit challenge in france with control points. Did a reinstall of the game but that didn't help. So it seems soemwhere on server side there's an issue.

  • GrantyPanty69's avatar
    GrantyPanty69
    2 years ago

    This needs to get fixed asap. I’m happy it’s not just an isolated issue with me. 

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